Refund Policy

NextGen Web LLC  |  Last updated: May 1, 2026

14-Day Money-Back Guarantee

We stand behind every product we sell. If you are not satisfied for any reason within 14 days of your purchase, we will issue a full refund — no questions asked.

How to Request a Refund

Email support@nextgenwebpro.com with the subject line "Refund Request" and include your name and order number (found in your JVZoo receipt). We will process your refund within 2 business days of receiving your request.

Refunds are issued back to your original payment method and typically appear within 5–10 business days depending on your bank or card issuer.

Eligibility

Refund requests must be submitted within 14 calendar days of the original purchase date. After 14 days, all sales are final. Chargebacks filed without first contacting support will be disputed.

Recurring Subscriptions

Monthly subscription products may be cancelled at any time by emailing support@nextgenwebpro.com. Cancellation takes effect at the end of the current billing period. No partial refunds are issued for unused subscription time beyond the 14-day guarantee window.

Contact

NextGen Web LLC  |  520 Montgomery Street, Jersey City, NJ 07302
Email: support@nextgenwebpro.com  |  Phone: +1 (732) 429-0071